Baje12 Privacy Policy

Introduction

Welcome to baje12. This Privacy Policy explains what information we collect when you use the baje12 platform, how that information is used, and the steps we take to protect your personal data.

Baje12 believes that every user's privacy is a fundamental right. We never collect your data without permission, and any data collected is used only for specified purposes. This Privacy Policy applies to our website, mobile application, and all related services.

What Information Is Collected

Baje12 only collects information that is necessary to operate the platform and improve your experience. We never collect excessive or irrelevant data.

Baje12 does not collect any information beyond what is listed above. In particular, we do not collect sensitive data such as religious beliefs, political opinions, or medical information.

How Information Is Collected

Baje12 collects information through various methods, always transparently and with your consent. Each method of data collection is described in detail below.

• Direct Provision: Information you provide directly during registration, KYC verification, or when contacting our support team.
• Automatic Collection: Information collected automatically via cookies, log files, and analytics when you visit the site.
• Payment Provider: Transaction details received via mobile banking services during deposits or withdrawals.
• Third-Party Verification: Information received through approved verification services for identity verification purposes.

How Your Information Is Used

Baje12 uses collected data for specific purposes. Every reason your information is used is clearly outlined below:

• Account Management: To support registration, login, password reset, and overall account security.
• Service Delivery: To keep gaming services running, process deposits and withdrawals, and award bonuses.
• Identity Verification: To verify your identity in line with our fraud prevention and KYC policy.
• Customer Support: To help resolve your complaints, questions, and issues.
• Security Monitoring: To detect suspicious activity and keep the platform safe.
• Service Development: To analyze user experience and further enhance the gaming experience.
• Legal Obligations: To comply with regulatory directives and legal obligations.

Data Sharing Policy

Baje12 does not generally share your personal information with third parties. However, limited information may be shared in certain specific circumstances:

• Payment Provider: Necessary information is shared with Mobile Banking, Nagad, or Rocket to process transactions. These third parties operate under their own privacy policies.
• Identity Verification Service: Limited information is shared with authorized verification providers solely to complete the KYC process.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: In cases of serious fraud, relevant authorities may be provided with information.

Data Security

Baje12 uses industry-leading security technology to protect your data. Our security framework is multi-layered, so your information remains protected even if one layer is compromised.

• SSL/TLS Encryption: All communication on the website is secured with 256-bit SSL encryption.
• AES-256 Data Encryption: All sensitive data stored on our servers is encrypted using AES-256.
• Two-Factor Authentication (2FA): Additional verification at login and for important account changes.
• Regular Security Audits: Regular security audits are conducted by a dedicated third-party expert team.
• Firewall & DDoS Protection: Advanced server-level protection against cyber attacks.
• Restricted Access: Staff may only access information that is necessary for their specific responsibilities.

Cookie Policy

Cookies are small text files stored in your browser. baje12 uses several types of cookies, each serving a distinct purpose.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect some core functionality of the site.

Your Rights

You have a number of important rights under baje12's Privacy Policy. We respect these rights and are always ready to help you exercise them.

To exercise any of the rights listed above, please contact our support team. We will respond to your request within 30 business days.

Data Retention

Baje12 retains your information only for as long as necessary. A separate retention period is defined for each category of data.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by legal obligations.
• KYC Documents: 5 years from the date of verification.
• Support Contact: Up to 2 years after the issue is resolved.
• Analytics Data: Up to 2 years after anonymization.

Minor Protection

Baje12 strictly does not collect information from or provide services to anyone under 18. Age verification is mandatory at registration, and identity documents are used to confirm age during the KYC process.

If we are notified that data has been collected from a minor, the account will be immediately closed and all associated information will be permanently deleted.

Policy Updates

Baje12 may update this Privacy Policy at any time. A notice will be posted on the site before any changes take effect. Continued use of the site after changes have been made will be considered acceptance of the updated policy.

For significant changes, an SMS notification may be sent to your registered mobile number. The date of the most recent update will always be shown at the top of this page.